Vattenfall

 

Accelerate energy transition with digital means

Vattenfall is an international utility company whose core activities are the production, trading and supply of electricity, natural gas and district heating. 

On the way to a fossil-free life as Vattenfall envisages, the energy company attributes a major role to digital innovations.

The concept for an always-on user interaction experience, shows very well what role digital resources can play. Vattenfall developed an automated discussion partner together with digital agency We are you to provide website visitors and app users with sustainability advice. Based on a series of questions, both customers and non-customers are given advice on how best to insulate their home and what they save. Or how, given the situation, they can best reduce their energy consumption.

Agency
We Are You

Date
June 2020

Automated, yet bespoke advice

It is true that a conclusive recommendation is tailor-made, but almost every situation can now be captured in data. By combining public data about houses and 3D height files, this intuitive experience collects necessary information about the construction period, area and energy label. And if it turns out that there are still questions, an employee will look around the house via a video call. A situation is almost never unique. With this we have made sustainability advice scalable. 

The deeper you get, the more relevant it becomes

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